The 'x' factor
Monday, December 13, 2010 at 4:44PM 
First she addresses you by your first name in an email. Then you speak on the phone and she says to “leave it with me darlin’”. So far so sweet. And then, the final insult: she (for it is always a she, somehow) signs off her latest message with an x after her name.
Now it would be fine if you knew or had even met this person. But a recruitment consultant trying to find you a job, or an estate agent trying to sell your house? You wouldn’t kiss them hello in person, so why is it that the innocent x is becoming more and more a feature of exchanges with a certain type of person?
Is the rise of texting to blame? Since we don’t need to sign off with our name (since the recipient presumably has it stored in his or her phone), an x is a convenient way to end the message. Or is it the more grown-up version of the dreaded emoticon? Or is it just today’s equivalent of the circle above the i, so beloved of secretaries and other owners of pink biros?




Reader Comments (4)
I'm glad someone finally said what we all think.
I'm wondering what's the best way to handle this situation.
I will never use an X again, well maybe just this once
x
Hmm, guilty. For me mail is a less formal form, some people find it hard to find a friendly sign off. Someone at my accountant has just sent me a not-too-important message about a revenue cock up ending with :-), for example.
I do the odd x myself - and I guess it's for this reason.
Not as annoying as that message about not printing unless you really need to - as if we all spend our time printing out emails willy-nilly!